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Privacy Policy

 


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998.) 

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We do not sell, trade or otherwise pass on your details unless it is necessary to complete your order. We will give you the chance to refuse any marketing emails from us. 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us, or using the "my account" feature of this website. If you find any inaccuracies we will delete or correct them promptly. 

The personal information which we hold will be held securely in accordance with our internal security policy and the law. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

We check address information against the electoral roll, may require further proof of address and pass details of fraud attempts to the relevant authorities.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from Wuggle® requesting this kind of information, please do not respond but let us know.

Your Transaction Security

To give you even more confidence in shopping online with Wuggle®, our checkout process uses Verified by Visa, Mastercard® SecureCode™. and American Express SafeKey SM. These services enhance your existing card account against unauthorised use when you shop with us.

To use these services, you must first register with the bank or other organisation that issued your card. To find out more:

Visit the Verified by Visa websiteVisit the Verified by Visa website

Visit the Mastercard SecureCode websiteVisit the Mastercard® SecureCode™ website

Visit the Mastercard SecureCode websiteVisit the American Express SafeKey SM website

Once you've registered and created your own private password with your card issuer, you'll be prompted automatically at checkout to provide this password each time you make a purchase.

Please note: Your Verified by Visa, Mastercard® SecureCode™ or Amercian Express SafeKey SM password is different from your Wuggle® account password. We don't have access to card issuer passwords.

 Sagepay And Paypal Secure Payment Gateways.

Sage Pay provides a user friendly and secure enviroiment to make online card payments. Sage Pay uses an encrypted connection (HTTPS) to ensure all data transferred is safe and secure. All payment details are held securely by Sage Pay. If you require further information please visit Sagepay.

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